The Good And Bad Ways To Use AI In Small Business Marketing

AI is already in your customers’ feeds, your competitors’ workflows, and probably your own browser history, so the real question is whether you’ll use it with intention or let it dilute your brand. Shelby McFarland, marketing boss at The Marketing Broker, shares a grounded take on AI for small business marketing: what’s helpful, what’s overhyped, and what can quietly make your business look like everyone else.

We get specific about the “don’ts,” especially AI-generated graphics and AI logos. If your social media suddenly looks inconsistent, busy, or off-brand, it’s often because AI design output isn’t truly customized to your templates, colors, and style system. And when it comes to logos, Shelby explains why print work and signage require real vector files (SVG, AI, vector PDF) and why “ChatGPT says it’s vectorized” doesn’t hold up when you need professional resolution on a sign, vehicle, or storefront.

Then we move into the “do’s,” including how Shelby uses ChatGPT daily (yes, she named it Karen) as a collaboration tool for brainstorming, content strategy, pitching ideas, package pricing, and thinking through ad spend decisions. The takeaway is simple: AI works best when you combine it with your experience and judgment instead of copying generic outputs.

If you want smarter marketing without losing what makes your business recognizable, listen now, subscribe, and share this with a business owner who’s still on the fence. After you listen, leave a review and tell us: what are you using AI for every day?

Listen here: https://www.buzzsprout.com/2542351/episodes/19354842